Frequently Asked Questions
Everything you need to know about scam recovery, prevention, and how we can help you in the United States.
❓ Quick Question? You're Not Alone.
Most scam victims have the same questions. We've gathered the most common ones below — with clear actionable answers based on U.S. laws and regulations.
Don't see your question? Message us on WhatsApp — it's free.
If something feels off — ask. You're not alone and it's not your fault.
We answer every question personally — no bots no templates.
It depends on how fast you act. If you report within 24-48 hours, banks and U.S. authorities like the FBI IC3 may be able to freeze the scammer's account. However once money is moved overseas or converted to crypto recovery becomes very difficult. Report immediately to your bank and local police — it's your only legal path to recovery.
Look for these universal red flags used by scammers targeting Americans:
- Urgency: "Act now or lose this opportunity"
- Secrecy: "Don't tell anyone about this"
- Upfront payment: Any request for fees before service
- Unusual payment: Gift cards, crypto, Zelle, Cash App, wire transfer
- Unsolicited contact: You didn't reach out first
- Too good to be true: Guaranteed returns, easy money
NO. This is a recovery scam — a second scam targeting you after you've already lost money. Only law enforcement has the legal authority to recover funds. Any person, company, "hacker," or "lawyer" who contacts you offering recovery services for an upfront fee is trying to scam you again. The FTC warns that recovery scams are on the rise in the U.S. Never pay anyone who claims they can get your money back.
- Call your bank or payment platform — request to freeze the transaction
- Report to local police — ask for "emergency payment freeze"
- File a complaint with FBI IC3 — the Internet Crime Complaint Center
- Report to the FTC — at ReportFraud.ftc.gov
- Save all evidence — screenshots, receipts, chat logs, phone numbers
- Message us on WhatsApp — for free guidance on next steps
Yes, 100% free. We are an educational platform and support community. We never charge for advice and we never ask for your banking information. If anyone claiming to be from FundTrace asks for money it's an impersonator — report them to us immediately via WhatsApp.
Yes — but only if you report. U.S. police departments have cybercrime units that work with banks and federal agencies like the FBI to track and freeze funds. However scammers often move money overseas within hours. That's why reporting within 24 hours is critical. Your report also helps build cases against scammers and prevents them from targeting others.
Cryptocurrency recovery is extremely difficult but not impossible. The blockchain is transparent — all transactions are recorded. U.S. authorities can trace crypto and freeze exchange accounts if the funds haven't been laundered. Report immediately with the wallet addresses, transaction hashes, and any exchange info you have. The FBI IC3 has a dedicated crypto fraud unit.
- 📸 Screenshots of all chat conversations with visible phone numbers or IDs
- 💸 Bank transaction records — export official statements
- 📱 Screenshots of the scammer's profile, platform, or app
- 🔗 Any links they sent you
- 📞 Phone numbers they called from
- 📧 Emails they used
Scams are global. Most countries have cybercrime reporting mechanisms. Report to your local police first. You can also report to international bodies like the FBI IC3 (US), Action Fraud (UK), or eSafety Commissioner (Australia). Our advice works regardless of your location — the legal process is similar worldwide.
Click the Contact Us button anywhere on this site or the WhatsApp floating icon. You'll be connected to our support team via WhatsApp. It's free, confidential, and there's no obligation. We're here to help you figure out your situation and guide you to the right resources including the FBI IC3, FTC, and your local police.
Feeling overwhelmed? We'll help you think clearly and act fast.
💬 "The only stupid question is the one you don't ask. Scammers rely on your silence."
✅ Best Practices
- Ask questions — we're here to help
- Report scams even if you didn't lose money
- Trust official sources only — FBI IC3 FTC CFPB
- Share what you learn with family and friends
❌ Common Mistakes
- Waiting to see if it's "really a scam"
- Paying upfront for "recovery" services
- Deleting evidence out of shame
- Trusting unsolicited DMs offering help
Real people. Real help. Available 24/7 — completely free.
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Don't let confusion stop you. We're here to answer any question.
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